The Alpha Mortgage Team ("we," "us," "our") respects your privacy. This policy explains what information we collect, how we use it, and your choices.
Information We Collect
- Contact details you provide, such as name, email address, phone number and mailing address.
- Loan inquiry details, such as property information, financing needs and financial information you choose to share.
- Technical data such as IP address, browser type and pages visited.
How We Use Your Information
- To respond to inquiries and provide loan services.
- To send transactional and informational messages, including SMS, when you have consented.
- To comply with legal and regulatory obligations.
SMS / Text Messaging
If you opt in to receive text messages, we use your mobile number only to send messages related to your inquiry, appointments and account. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe at any time or HELP for assistance.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Cookies, Tracking Technologies and Analytics
Our website uses cookies and similar technologies to function properly and to understand how visitors use the site.
- Essential cookies: Small text files stored on your device that enable core site functions, such as remembering your preferences and keeping the site secure.
- Analytics: We use standard web analytics tools to collect aggregated, non-identifying information such as pages visited, time spent on the site, referring website, browser type and device type. This helps us improve the site.
- Tracking technologies: We may use pixels, web beacons and similar tools to measure the effectiveness of our communications and to understand interaction with our content.
- Your choices: Most browsers let you refuse cookies or delete them through your browser settings. Blocking cookies may affect how parts of the site work. You may also use browser "Do Not Track" or Global Privacy Control signals where supported.
We do not use cookies or tracking technologies to collect text messaging opt-in data or consent.
Sharing of Information
We do not sell your personal information. We may share information with lenders, service providers and partners solely to process your loan request or operate our services, or when required by law. SMS opt-in data is never shared, as stated above.
Data Security
We use reasonable administrative, technical and physical safeguards to protect your information. No method of transmission is 100% secure.
Your Choices
You may request access to, correction of or deletion of your personal information, and you may opt out of communications at any time.
Children's Privacy
Our services are not directed to individuals under 18, and we do not knowingly collect their information.
Changes to This Policy
We may update this policy periodically. Changes will be posted on this page with a revised date.
Contact Us
The Alpha Mortgage Team · Email: info@thealphamortgageteam.com · Phone: (555) 555-0123